Real Results. Real Impact.
Case Studies
Often, clients seek Synapse out because they are unsatisfied with their current billing company and are not receiving the attention they deserve. At Synapse, we know we can do better than the biggest billing companies because we do; many of our clients have come from those very companies.
New clients that are uncomfortable with the idea of third-party billing are also common. However, our clients who come from in-house billing are often shocked to find out that Synapse is much more transparent and achieve better collection rates.
LEARN ABOUT OUR CLIENT’S SUCCESS STORIES
Gastro Clients Quarterly Report
Since Synapse began its initiative in November 2023 to tackle different front desk challenges, including voicemails, inbound calls, recalls, and referrals, the Gastro client achieved notable improvements.
Gastroenterology Practice
Prior to taking over, a review of the coding based on the documentation and how claims are being coded and billed.
Diagnostic Lab
A Synapse diagnostic laboratory client needed to increase their average payments and charges. With multiple diagnoses and procedures, there was difficulty in matching the procedures with the covered diagnosis.
Multi-Specialty Practice
A Synapse multi-specialty client struggled with the accuracy of their coding and billing, which negatively impacted their revenue and billing compliance.
Sleep Lab
A Synapse sleep lab client voiced out that they have never achieved a higher collection than $200,000. The average charges stay within the range of $250,000 to $260,000.
Cardiology Practice
A Synapse cardiology client was left with six physicians on board after one retired. With the limited number of providers, the client was worried about their collections.
Start-Up Practice
A Synapse internal medicine start-up client had no billing cycle and struggled with growing their practice and gaining stability.
Pulmonology
A Synapse pulmonology client was looking for billing solutions to increase their average collections despite the constant charges being billed.
Pediatrics Practice
A Synapse pediatrics client had two physicians who left the practice, leaving them with only four providers. This reduced the number of providers to four physicians.
Urgent Case
Synapse’s second urgent care center client had an average of $250,000 in collections prior to working with us. They sought high-quality service that will help them be more accurate and efficient.
Pain Management Practice
A Synapse pain management client wanted their billing claims to be accurately coded and billed in order to increase their revenue and billing compliance.
Physical Therapy
A Synapse physical therapy client was seeking a billing solution to increase revenue despite having a slightly higher charge amount and number of claims by staff billing.
Family Practice
A Synapse family practice client needed a review to see whether their billing cycles are still accurately coded and billed, and generate increased revenue. As a result, they found out that it was time to switch to Synapse.