Case Studies
LEARN ABOUT OUR CLIENT’S SUCCESS STORIES
New clients that are uncomfortable with the idea of third-party billing are also common. However, our clients who come from in-house billing are often shocked to find out that Synapse is much more transparent and achieve better collection rates.
At Synapse, what sets us apart from our competitors, is both transparency and a personalized experience. Please click on the case studies below to download more detailed information.
Diagnostic Lab
A Synapse diagnostic laboratory client needed to increase their average payments and charges. With multiple diagnoses and procedures, there was difficulty in matching the procedures with the covered diagnosis.
Diagnostic Lab
In this case study, our diagnostic laboratory client revealed they got a significant increase in the average payment from year 1 to year 2 by over 60%. Synapse billers also helped match the procedures to the diagnosis and avoided denials.
Multi-Specialty
A Synapse multi-specialty client struggled with the accuracy of their coding and billing, which negatively impacted their revenue and billing compliance.
Multi-Specialty
Sleep Lab
A Synapse sleep lab client voiced out that they have never achieved a higher collection than $200,000. The average charges stay within the range of $250,000 to $260,000.
Sleep Lab
Cardiology Practice
A Synapse cardiology client was left with six physicians on board after one retired. With the limited number of providers, the client was worried about their collections.
Cardiology Practice
Start-Up Practice
A Synapse internal medicine start-up client had no billing cycle and struggled with growing their practice and gaining stability.
Start-Up Practice
Pulmonology
A Synapse pulmonology client was looking for billing solutions to increase their average collections despite the constant charges being billed.
Pulmonology
Pediatrics Practice
A Synapse pediatrics client had two physicians who left the practice, leaving them with only four providers. This reduced the number of providers to four physicians.
Pediatrics Practice
Urgent Case
Synapse’s second urgent care center client had an average of $250,000 in collections prior to working with us. They sought high-quality service that will help them be more accurate and efficient.
Urgent Case
In this case study, the data shows that a set-up team from Synapse achieved an increase in average collections by 37.67% or $102,182.94 per month versus year 1. In addition, a physician who purchased an urgent care center has grown significantly in the past 6 years since acquiring Synapse’s accurate and efficient collections.
Pain Management Practice
A Synapse pain management client wanted their billing claims to be accurately coded and billed in order to increase their revenue and billing compliance.
Pain Management Practice
Physical Therapy
A Synapse physical therapy client was seeking a billing solution to increase revenue despite having a slightly higher charge amount and number of claims by staff billing.
Physical Therapy
Family Practice
A Synapse family practice client needed a review to see whether their billing cycles are still accurately coded and billed, and generate increased revenue. As a result, they found out that it was time to switch to Synapse.